Installing ViCeph Doctor on iPhone

The iPhone build goes out through TestFlight, Apple's beta distribution app. Two steps differ from a normal install: you install TestFlight first, then accept an invitation. It takes about 3 minutes.

Do these steps on the iPhone or iPad you will be using. The invitation link installs nothing when opened on a computer.

Before you start

1

Install TestFlight from the App Store

Open the App Store, search for “TestFlight” and install it. It is Apple's own app and free. Skip this if you already have it.

2

Open the invitation link

Tap the button below on the iPhone itself. Safari hands it over to TestFlight.

Install via TestFlight

Needs iOS 15.1 or newer. A beta build expires after 90 days; TestFlight prompts you to update.

3

Tap “Accept”, then “Install”

TestFlight shows the ViCeph Doctor page. Tap “Accept” to take the invitation, then “Install”. The icon appears on your home screen with an orange dot beside the name — that dot means it is a beta build.

4

Open the app and sign in

Use the same email and password as your ViCeph account. No new sign-up.

5

Updating later

New builds arrive through TestFlight, not the App Store. When TestFlight notifies you, open it and tap “Update”. Each beta build runs for 90 days; once it expires the app will not open until you update.

If you can see the patient list, the install is finished.
What is different from the Android app?

Patient records, images, landmark tracing and every measurement with its norm range are all present. The iPhone build does not yet include the AI problem list and treatment plan, the clinical interpretation of each measurement, or membership details; the only norm set offered is the Vietnamese one. These are pending regulatory sign-off and will follow. Android and the browser at viceph.net are unaffected.

Can I install on both iPhone and iPad?

Yes. Open the invitation link again on the second device while signed in with the same Apple ID. One invitation covers up to 30 devices on the same account.

Do I lose my records when the beta expires?

No. Every record, image and analysis lives on the ViCeph server, not inside the app. Deleting the app or letting the beta expire changes nothing; sign in anywhere and it is all there.

What do Apple and ViCeph see while I use the beta?

Installing through TestFlight means Apple sends us crash reports and usage statistics linked to your Apple Account email address. That is TestFlight's rule, not a ViCeph choice. Patient records and images are NOT part of it: patient data goes straight to the ViCeph server exactly as on Android and in the browser, and Apple does not receive it.

How do I report a problem?

In TestFlight, open ViCeph Doctor and tap “Send Beta Feedback” to attach a screenshot. Or take a screenshot while using the app and tap “Share Beta Feedback”. Feedback goes straight to the development team.

If the install fails

The link does not open TestFlight

The link only works on an iPhone or iPad, and TestFlight has to be installed first. On a computer it just shows a web page about the app.

TestFlight says “This beta is full”

The tester count has hit Apple's limit for the group. Contact us and we will make room.

The app says the beta has expired

A beta build runs for 90 days. Open TestFlight and tap “Update” for the current one; your records live on the server, so nothing is lost.

The App Store will not install TestFlight on this device

TestFlight and the app need iOS 15.1 or newer. Older devices cannot install it; you can still use ViCeph through the browser at viceph.net.

Sign-in does not work

Use the same email and password as on viceph.net in a browser. If the password is forgotten, reset it at viceph.net and sign in again. Accounts created with Google should use the Google sign-in button in the app.

Still cannot install it?

Send us a screenshot of where it stopped, with your clinic name and phone model (Xiaomi, Oppo, Samsung…). That is usually enough for us to answer straight away.

Back to the app page